Política de reembolso

We are committed to ensuring your satisfaction with every purchase. To maintain a transparent and efficient return process, please review the following policy guidelines carefully.

To be eligible for a return, your item must meet specific conditions. The product must be unused and in the same condition that you received it. It is essential that the item remains in its original packaging, including all tags, accessories, and documentation. Items that show signs of wear, damage, or missing components cannot be accepted for return.

You have 30 days from the date of delivery to initiate a return request. Requests submitted after this period may not be processed. Please ensure you contact us within this timeframe to start the procedure.

How to Initiate a Return:

To begin the return process, please send an email to famous.wharfs-9s@icloud.com. In your email, include your order number and a brief description of the reason for the return. Please note: You must email us to obtain the correct return address and further instructions. Do not ship items back to us without prior authorization, as returns sent without a provided address may be refused or delayed.

Once we receive your returned item, our team will inspect it to ensure it meets the return conditions outlined above. Upon approval, your refund will be processed. Please allow 7-14 business days for the refund to be completed and reflected in your original payment method. The exact time it takes for the funds to appear in your account may vary depending on your bank or credit card issuer.

If you have any questions or require assistance regarding your return, do not hesitate to contact our customer support team at famous.wharfs-9s@icloud.com. We are here to help ensure a smooth and professional experience.